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Mon - Fri 8:00 - 18:00 / Sunday 8:00 - 14:00
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Visit Us:
Personal Information: such as your name, email address, phone number, job title, and company name when you fill out forms, request demos, or contact us.
Usage Data: such as your browser type, IP address, pages visited, and time spent on the website.
Cookies & Tracking Technologies: to analyze traffic, improve user experience, and customize content.
We do not knowingly collect personal information from minors under the age of 16.
We use collected data to:
Provide, maintain, and improve our website and services.
Respond to your inquiries, demo requests, or customer support needs.
Send marketing communications or updates (you can opt out at any time).
Analyze how visitors use our site to enhance performance and security.
Comply with legal, contractual, and regulatory obligations.
We do not sell your personal data.
We may share limited information with:
Service providers or partners who help us operate the website (e.g., hosting, analytics, email).
Affiliated companies (such as Enterprise Solutions Consulting or Oracle) for service collaboration, where appropriate.
Legal authorities if required by law or to protect our rights, users, or property.
All third-party partners are bound by confidentiality and data protection agreements.
We use appropriate technical and organizational safeguards to protect your data from unauthorized access, loss, or misuse.
This includes encryption, limited access controls, secure storage, and routine security reviews aligned with SOC 2 and PCI compliance standards.
We retain personal information only as long as necessary to fulfill the purposes outlined in this policy, comply with our legal obligations, or support ongoing customer relationships.
Depending on your location, you may have the right to:
Access or request a copy of your personal data.
Request correction or deletion of your information.
Object to processing or withdraw consent.
Opt out of marketing communications at any time.
To exercise these rights, please contact us at privacy@thehth.com.
We use cookies and similar tracking technologies to:
Recognize returning visitors.
Measure site performance.
Personalize user experience.
You may disable cookies through your browser settings; however, some features of the site may not function properly.
Our website may include links to third-party sites (e.g., utility partners, affiliates). We are not responsible for the privacy practices or content of these external websites.
We may update this Privacy Policy periodically. The “Effective Date” above indicates the most recent revision. Updates take effect upon posting to this page.
For questions, concerns, or privacy-related requests, please contact us at: privacy@thehth.com
HtH helps utilities deliver better customer experiences through modern self-service, intelligent support operations, and technology-aligned solutions. We combine technology, people, and process to make every customer interaction simpler, smarter, and more connected.
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